Fire risk assessments, fire alarm, CCTV and intruder alarm installation for shops, landlords, care providers and business park occupiers in Teddington, Hampton Wick and Hampton Hill.
TW11 has two Victorian and Edwardian shopping streets, a Thames weir that marks the river's usual tidal limit, Bushy Park and the National Physical Laboratory. From Hayes, the A312 runs south to Hampton, crossing the A316 on the way, and the A313 links Hampton Hill with Teddington High Street and the lock.
IDS Global has traded since 2011 from one office at 27-37 Station Road, Hayes, and is a member of the IFSM and the FPA.
Richmond's centre survey, carried out between October and November 2021, lists Teddington as one of five main centres, with Hampton Hill a local centre. The council's 2017 planning guidance describes Broad Street as mainly Victorian and Edwardian with some newer retail units, and the High Street as a mix of Victorian and Edwardian parades with some eighteenth century buildings.
The same guidance names Teddington Business Park, the National Physical Laboratory and part of Waldegrave Road as locally important areas for industry and employment. The business park on Station Road is a group of 1980s units beside the railway station. One unit marketed there has a light industrial ground floor, first floor offices, a roller shutter loading door and an alarm. The laboratory has stood in Teddington since 1900, in a large gated complex on the edge of Bushy Park. On Broom Road, the former Teddington Studios were demolished in February 2016 for housing, and Richmond's completed housing list records 16 affordable rent homes there, finished in 2019/20.
Broad Street's parades are mostly three storeys, and the council's appraisal describes shops with offices and residential above. The High Street conservation area includes Christ Church, a mid nineteenth century church converted to flats. Where a shop sits under flats, the assessment has to treat the two as one building.
We walk every floor, check doors and compartment lines, and leave the responsible person a prioritised action plan.
Fire risk assessments
On 14 June 2023 a fire in a fish and chip shop with flats above on Kingston Road brought six engines and about 40 firefighters. The Brigade put it down to a fault with a commercial deep fat fryer. In June 2022 a fire at a pub on Hampton Hill High Street spread through the ventilation system from ground floor to roof.
We design and install BS 5839 systems for cafes, restaurants, pubs and mixed-use parades, choosing heat detection where cooking would trip smoke heads and planning coverage so a fire in a kitchen or duct is picked up early.
Fire alarm installation
Police.uk data for August 2025 to July 2026 shows about 96 shoplifting offences inside the Teddington neighbourhood boundary and about 108 in Fulwell and Hampton Hill, against about 10 in Hampton Wick and South Teddington.
We cover entrances, tills and back doors with compact cameras, and agree each position before drilling.
CCTV installation
Units at Teddington Business Park combine ground floor storage with first floor offices. Police.uk counts for the same twelve months include about 40 burglaries in Teddington, 33 in Hampton Wick and South Teddington and 32 in Fulwell and Hampton Hill.
We fit graded alarms with monitored signalling, and set part-arm zones where someone lives or works late above the premises.
Intruder alarm installationRichmond's conservation area statements include High Street (37), Teddington Lock (27) and Broad Street (84), plus Hampton Wick (18) and High Street, Hampton Hill (38). The High Street area was designated on 7 September 1982 and extended in 2013 and 2019. Grade II listed buildings there include Teddington Library of 1906 and the 1929 Art Deco former bank at 23 High Street.
The Broad Street appraisal praises original shopfronts with pilasters, cornices, fascia boards and corbels, and warns of poor signage and excessive illumination. Bell boxes, cameras and cable runs are alterations on frontages like these, so we agree positions first and advise owners to check consent where fixings touch listed fabric.
Teddington Weir marks the usual tidal limit of the Thames. The Teddington Lock conservation area lists two bridges of 1888 and a boathouse of 1862 at 27 Ferry Road, all Grade II.
Bushy Park covers over 1,000 acres, and The Royal Parks keep its pedestrian gates open 24 hours. The National Physical Laboratory began at Bushy House in 1900. Cafes, riverside businesses and visitor sites here need emergency plans that reflect who is on site at different hours.
Police.uk street-level records for August 2025 to July 2026 were counted inside three Metropolitan Police neighbourhood boundaries, simplified for the query, so the figures are approximate. Teddington recorded about 769 crimes, including 96 shoplifting offences, 51 vehicle crimes, 40 burglaries and 20 bicycle thefts. Hampton Wick and South Teddington recorded about 585, with 33 burglaries, 30 vehicle crimes and 23 bicycle thefts. Fulwell and Hampton Hill recorded about 683, including 108 shoplifting offences, 65 vehicle crimes and 32 burglaries.
London Fire Brigade's Richmond upon Thames page lists two stations, Richmond on Lower Richmond Road and Twickenham on South Road. For a bonfire fire on Stanley Road on 29 April 2026, four engines and about 25 firefighters came from Twickenham, Heston and Richmond.
Between 7am and 8.30pm the Brigade does not attend automatic alarms unless a call confirms a fire. Homes, flats, HMOs, care homes, hotels, schools and listed heritage buildings are named exceptions. A business park tenant or a Broad Street shop should know who will dial 999 when the alarm sounds in the daytime.
Not automatically in the daytime. London Fire Brigade policy says it does not attend automatic fire alarms between 7am and 8.30pm unless someone calls to confirm a fire, and industrial units and offices are not among its named exceptions. It does attend from 8.30pm to 7am. Staff need a written procedure naming who checks the panel and who dials 999, which we build into the fire risk assessment.
Often, with care. The council's Broad Street appraisal lists excessive illumination, disproportionate signage and badly placed cash machines among its concerns, and praises original pilasters, corbels and fascia boards. We survey first, favour small housings and internal cable runs, and avoid fixing to decorative features. Check with Richmond Council before fixing anything to a listed frontage.
Richmond's licence page, updated on 23 September 2026, lists five or more occupiers from two or more households in a house or self-contained flat with shared amenities as their main residence. Its fee table shows a total of £1,711 for three bedrooms and £1,827 for five. Operating without a required licence can lead to a financial penalty or conviction. We can assess fire doors and alarms before you apply.
The June 2023 fire at a fish and chip shop with flats above on Kingston Road was traced to a commercial deep fat fryer. The Brigade's advice to restaurants includes regular cleaning of extraction ducting and regular electrical testing. A fire risk assessment should cover the kitchen, the extraction, the escape route from the flats and the detection in both, and we can assess the whole building.
